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privacy policy


New Balance is affiliated with Major Brands (India) Private Limited in India.

"Website" or "" or “” is a service provided by Major Brands (India) Private Limited. This website is owned and operated by Major Brands (India) Private Limited. Registered office: 907, B ,Wing, Mittal Commercia, Asanpada Road, Marol Naka, Andheri (East), Mumbai 400059 . In using the service, you are deemed to have accepted the Terms and Conditions of the policy listed below or as may be revised from time to time, which is, for an indefinite period and you understand and agree that you are bound by such terms till the time you access this website. If you have any comments or complaints on or about our website, please email us at or call us on (1800-102-2285)

We reserve the absolute right to modify /change these terms & conditions from time to time without any obligation to inform you and it is your responsibility to look through them on priority basis.

This privacy policy (“Policy”) describes the personal data collected or generated (processed) when you use New Balance’s website i.e or register on (the “Sites”). This Policy describes the type of personal data collected when you use our Sites and how your personal data is used, shared and protected.


We collect information from you when you register on site or fill out a registration form.

We also collect certain personal data to provide you with the products or services you request. For example, when you make purchases, contact our consumer services, request to receive communications, create an account, participate in our events or contests, or interact with our Sites. This personal data includes your:

  • Contact details including name, email, telephone number and shipping, billing address
  • Login and account information, password and unique user ID
  • Personal details including gender, hometown, date of birth and purchase history
  • Payment or credit card information
  • Personal preferences including your wish list as well as marketing and cookie preferences

We use the personal data we collect from you in the following ways:

  • To personalize your experience (your information helps us to better respond to your individual needs)
  • To improve our website (we continually strive to improve our website offering based on the information and feedback we receive from you)
  • To improve customer service (your information helps us to more effectively respond to your customer service request and support needs).
  • To process transactions.
  • To communicate information about our products, services, events and for other promotional purposes
  • To protect our or other’s rights, property or safety
How Do We Protect Your Information?

We implement a variety of security measures to maintain the safety of your personal information when you access your personal information, accounts and financial details.

Do we use cookies?

We do not use cookies.

Do we disclose any information to outside parties?

We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may disclose your information to third parties to the extent necessary to: (i) comply with a government request, a court order or applicable law; (ii) prevent illegal uses of our Sites or violations of our Sites’ Terms of Use and our policies; (iii) defend ourselves against third party claims; and (iv) assist in fraud prevention or investigation (e.g., counterfeiting)

Online Privacy Policy Only

This online privacy policy applies only to information collected through our website and not to information collected offline.

Changes to our Privacy Policy

This User Agreement shall be construed in accordance with the applicable laws of India. The Courts at Mumbai shall have exclusive jurisdiction in any proceedings arising out of this agreement.

Any dispute or difference either in interpretation or otherwise, of any terms of this User Agreement between the parties hereto, the same shall be referred to an independent arbitrator who will be appointed by Major Brands (India) Private Limited. and the decision shall be final and binding on the parties hereto. The above arbitration shall be in accordance with the Arbitration and Conciliation Act, 1996 as amended from time to time. The arbitration shall be held in Mumbai. The High Court of judicature at Mumbai alone shall have the jurisdiction and the Laws of India shall apply.

Governing Law and Jurisdiction

If we decide to change our privacy policy, we will post those changes on this page and such changes will be effected at our discretion.

Modification of Terms and conditions of Service

We reserve the right to update or change the Privacy Policy at any time in its sole and absolute discretion without any prior notification to you. You can access the latest version of the User Agreement at any given time on our website.